Shipping Information

DELIVERY DATE

Deliveries are made Monday through Friday, except for Saturday, Sunday and Public Holidays at destination. Please note that the expected delivery date is at our best approximation and will vary with circumstances such as shipping restrictions, customs clearance, payment authorization, and stock availability. Estimated delivery time is base on below table:

Country

Estimated Transit Time*
(working day)

Delivery Method

AFGHANISTAN

7-8

Fedex

 

ALBANIA

4-5

ALGERIA

AMERICAN SAMOA

ANDORRA

7-8

ANGOLA

ANGUILLA

ANTIGUA

ARGENTINA

ARMENIA

ARUBA

AUSTRIA

3-4

DPD

AZERBAIJAN

7-8

Fedex

 

BAHAMAS

BAHRAIN

BARBADOS

BELARUS

BELGIUM

2-3

DPD

BELIZE

7-8

Fedex

BENIN

BERMUDA

BOLIVIA

BONAIRE

BOSNIA

6-7

BOTSWANA

7-8

BRAZIL

6-7

BRITISH VIRGIN IS.

4-5

BULGARIA

3-4

DPD

BURKINA FASO

7-8

Fedex

BURUNDI

CAMEROON

CANADA

5-6

CAPE VERDE

7-8

CAYMAN ISLANDS

CENT AFR REP

CHAD

CHILE

COLOMBIA

CONGO

COOK ISLANDS

COSTA RICA

CROATIA

3-4

DPD

CURACAO

7-8

Fedex

CYPRUS

3-4

DPD

CZECH REPUBLIC

DENMARK

DJIBOUTI

7-8

Fedex

DOMINICA

DOMINICAN REPUBLIC

ECUADOR

EGYPT

EL SALVADOR

EQUATORIAL GUINEA

ERITREA

ETHIOPIA

ESTONIA

3-4

DPD

FAROE ISLANDS

7-8

Fedex

FIJI

FINLAND

4-5

DPD

FRANCE

3-4

DPD

FRENCH GUIANA

7-8

Fedex

FRENCH POLYNESIA

GABON

GAMBIA

GEORGIA

GERMANY

2-3

DPD

GHANA

7-8

Fedex

GIBRALTAR

GREECE

3-4

DPD

GREENLAND

7-8

Fedex

GRENADA

GUADELOUPE

GUAM

GUATEMALA

GUINEA

GUINEA BISSAU

GUYANA

HAITI

HONDURAS

HUNGARY

3-4

DPD

ICELAND

7-8

Fedex

IRAQ REPUBLIC

Fedex

IRELAND

3-4

DPD

ISRAEL

7-8

Fedex

ITALY

3-4

DPD

IVORY COAST

7-8

Fedex

JAMAICA

JORDAN

KAZAKHSTAN

KENYA

KIRIBATI

KUWAIT

KYRGYZSTAN

LATVIA

3-4

DPD

LEBANON

7-8

Fedex

LESOTHO

LIBERIA

LIBYA

LIECHTENSTEIN

LITHUANIA

3-4

DPD

LUXEMBOURG

3-4

DPD

MACEDONIA

7-8

Fedex

MADAGASCAR

MALAWI

MALI

MALTA

4-5

DPD

MARSHALL ISLANDS

7-8

Fedex

MARTINIQUE

MAURITANIA

MAURITIUS

MEXICO

5-6

MICRONESIA

7-8

MOLDOVA

MONACO

MONTENEGRO

MONTSERRAT

MOROCCO

MOZAMBIQUE

NAMIBIA

NAURU

NETHERLANDS

1-2

DPD

NEW CALEDONIA

7-8

Fedex

NICARAGUA

NIGER

NIGERIA

NIUE

NORWAY

OMAN

PAKISTAN

PALAU

PALESTINE AUTHORITY

PANAMA

PARAGUAY

PERU

POLAND

4-5

DPD

PORTUGAL

3-4

DPD

PUERTO RICO

7-8

Fedex

QATAR

ROMANIA

4-5

DPD

RUSSIA

6-7

Fedex

SAMOA

7-8

SAUDI ARABIA

6-7

SENEGAL

7-8

SERBIA

SIERRA LEONE

7-8

SLOVAKIA

4-5

DPD

SLOVENIA

SOUTH AFRICA

6-7

Fedex

SPAIN

4-5

DPD

SWEDEN

TANZANIA

6-7

Fedex

TUNISIA

TURKEY

4-5

U.A.E.

UNITED KINGDOM

4-5

DPD

U.S.A.

4-5

Fedex

UKRAINE

URUGUAY

6-7

VENEZUELA

YEMEN

ZAMBIA

ZIMBABWE

SWEDEN

4-5

DPD

TANZANIA

6-7

Fedex

TUNISIA

TURKEY

4-5

U.A.E.

UNITED KINGDOM

4-5

DPD

U.S.A.

4-5

Fedex

UKRAINE

URUGUAY

6-7

VENEZUELA

YEMEN

ZAMBIA

ZIMBABWE

SWEDEN

4-5

DPD

TANZANIA

6-7

Fedex

TUNISIA

TURKEY

4-5

U.A.E.

UNITED KINGDOM

4-5

DPD

U.S.A.

4-5

Fedex

UKRAINE

URUGUAY

6-7

VENEZUELA

YEMEN

ZAMBIA

ZIMBABWE

DELIVERY RESTRICTIONS

* Please note that we do not ship orders to any hotels, PO Box, military and protected areas

Delivery Remarks

  1. Please note that we only deliver to one delivery address per order.
  2. Rerouting delivery charges due to an incorrect or non-existent delivery address will be borne by you.
  3. Please note that shipping and handling charges do not account for all Additional Charges.
  4. All items entering a foreign country may be subject to customs inspection and the assessment of taxes and duties in accordance with local regulations.
  5. Charged shipping fees are only for deliver good and all duties & taxes would under receiver account.

ORDER TRACKING

Once your order is shipped, you may refer to the tracking number in the shipment confirmation email. Kindly note that it may take up to 24-48 hours for tracking information to be updated on the online tracking system of the designated courier company.

Customs Clearance

Or Tea? is committed to deliver your order at the soonest in a responsible way in compliance with the rules and regulations of the authorities at the delivery destination. Or Tea? shall not be held responsible for any delays in orders delivery due to actions by the authorities at the delivery destination.

Enquiry

In case of any order received is wrong or damaged, or any further information concerns shipment & delivery, you may email info@or-tea.com or call +852 2668 6617 for further enquiry.