1. The Promotion
- 1.1 The Billie Bonkers Golden Ticket Promotion (“Promotion”) is organised by OTEU to celebrate the limited-edition Billie Bonkers & The Chocolate Factory Gift Set.
- 1.2 Hidden in random Billie Bonkers boxes are Golden Tickets – each awarding the finder a Year’s Supply of Or Tea?™
- 1.3 By participating, you accept these Terms & Conditions.
2.Eligibility
- 2.1 Open to natural persons aged 18+ residing in the EU.
- 2.2 Employees, agents, and immediate family members of OTEU or its partners are not eligible.
- 2.3 One winner per household. The Promotion is void where prohibited.
3. What You Win – “A Year’s Supply of Or Tea?™”
- 3.1 Each valid Golden Ticket entitles the winner to a Year’s Supply of Or Tea?™, defined as:
- 10 boxes of 10-sachet tea packs per month
- 100 sachets per month (≈ 3–4 sachets per day for two people)
- Duration: 12 months (total 120 boxes)
- 3.2 The winner may freely choose from available 10-sachet boxes listed on or-tea.com.
- 3.3 The offer is exclusive to 10-sachet boxes and cannot be exchanged for other products, store credit, or cash.
- 3.4 Shipping is free for all orders redeemed under this Promotion.
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3.5 OTEU reserves the right to replace any unavailable tea with an equivalent product of equal or higher value.
4. How to Claim?
- 4.1 If you find a Golden Ticket, visit www.or-tea.com/golden-tickets and register your code.
- Provide:
- The unique code printed on the ticket
- Your contact details and delivery address
- A photo of your ticket (front and back)
- Your proof of purchase (e.g., online order confirmation or receipt photo)
- 4.2 Once your ticket is validated, OTEU will issue 12 monthly “100% off” discount codes, one per month, each covering up to 10 boxes of 10-sachet tea.
- 4.3 Codes are emailed on or around the same date each month, beginning the month after your successful registration.
- 4.4 Keep your original ticket until your claim is confirmed; it may be requested for verification.
5. Redemption Rules
- 5.1 Discount codes are valid only for 10-sachet boxes on or-tea.com.
- 5.2 Each code is valid for one calendar month and can be used once.
- 5.3 Unused or expired codes cannot be reissued or extended.
- 5.4 Codes are non-transferable and must be redeemed by the registered winner.
- 5.5 Shipping charges are automatically waived at checkout for eligible orders.
- 5.6 Returns follow OTEU’s standard policy, but no refunds will be issued for promotional items.
6. Ticket Validation
- 6.1 All tickets are subject to verification by OTEU.
- 6.2 Tickets that are damaged, altered, copied, or illegible will be disqualified.
- 6.3 OTEU is not responsible for lost or stolen tickets once delivered to customers.
- 6.4 Any suspected abuse, resale of codes, or fraudulent behaviour will result in disqualification.
7. Timeline
- 7.1 Golden Tickets must be registered by 31 March 2026.
- 7.2 Registrations received after this date will not be accepted.
- 7.3 Monthly discount codes begin the month after validation and continue for 12 consecutive months.
- 7.4 If you don’t receive your code as scheduled, please contact shoponline@or-tea.com within 10 days of the expected issue date.
8. Data Protection
- 8.1 OTEU processes personal data solely for verifying winners, issuing codes, and fulfilling the prize.
- 8.2 Data will be handled in accordance with the General Data Protection Regulation (GDPR).
- 8.3 For details, refer to our Privacy Policy.
- 8.4 Data-related queries can be sent to info@or-tea.com.
9. Fair Play
- 9.1 Multiple entries, automated submissions, or resale attempts will void participation.
- 9.2 OTEU reserves the right to refuse service or cancel remaining codes in case of abuse.
- 9.3 OTEU’s decisions on ticket authenticity and prize claims are final.
10. Publicity
- 10.1 Winners may be invited to participate in light publicity activities (e.g., name and city publication).
- 10.2 Participation is optional and will only occur with the winner’s consent.
11. Liability
- 11.1 OTEU accepts no responsibility for late, lost, or incomplete registrations or technical errors.
- 11.2 Nothing in these Terms excludes liability for fraud, negligence, or injury caused by OTEU.
- 11.3 OTEU may amend or withdraw the Promotion in the event of unforeseen circumstances, while honouring confirmed claims.
12. Governing Law
- 12.1 These Terms are governed by Dutch law.
- 12.2 Any disputes are subject to the jurisdiction of the courts of the Netherlands, without prejudice to your consumer rights in your country of residence.